Responsible Gaming

Responsible Gambling – Bet Responsibly at 5gbe

The 5gbe believes that Sports Betting is a form of entertainment — not a source of income, not a solution to financial problems. This page brings together the tools, information, and resources we make available so you can bet in a healthy, mindful way, within your own limits.

Updated: June 2026 Regulated and certified 18+ only
Need help right now?
Our support is available 24/7

If you feel your gambling is getting out of hand, reach out to our team right away. Self-exclusion can be activated in under 2 minutes.

Live chat — response within 2 minutes
contato@5gbe.best
Self-exclusion in account settings

Responsible Gambling Tools at 5gbe

Features available to all users, accessible directly in your account settings

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Self-Exclusion
Suspend your account temporarily (from 24 hours to 6 months) or permanently. Self-exclusion is activated immediately, with no waiting period, and blocks access to all 5gbe products — Sports Betting, football, UFC, slots, Live Casino, and crash games.
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Deposit Limit
Set a maximum deposit cap — daily, weekly, or monthly — in BRL (R$). Once the limit is reached, no new deposits via Pix, boleto, card, PicPay, or TED are accepted until the period resets. You control the amount and can lower it at any time, effective immediately.
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Loss Limit
Set a maximum net loss per day, week, or month. Once the limit is reached, the platform automatically suspends any further betting for the defined period. Ideal for anyone who wants to stay on budget without having to monitor their spending manually.
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Session Control
Set time alerts to receive notifications after 30, 60, or 90 minutes of continuous use. You can also set automatic breaks that end your session after a chosen amount of time, keeping gambling from taking up more of your day than it should.
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Real Win and Loss History
Access a complete, unfiltered record of all your activity on 5gbe: total deposits in R$, withdrawals received, and net betting results across Brasileirão, Copa do Brasil, UFC, and more. No filters — just the real numbers showing what you won and lost in the selected period.
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Age Verification
5gbe prohibits access by anyone under 18 across all its products. We verify date of birth at registration and may request proof of age documents at any time. If you suspect a minor is using the platform, please contact us immediately.
How to Use

How to Activate Each Tool

All responsible gambling tools are available in your account settings. You don't need to contact support to set limits or activate self-exclusion — you handle it yourself, right away.

1
Log in to your 5gbe account
Go to the website or open the app on your phone. Tap the profile icon in the top right corner.
2
Go to "Responsible Gambling"
In your account settings menu, find the "Responsible Gambling" or "Security & Limits" section.
3
Choose the tool you want
Select self-exclusion, deposit limit, loss limit, or session control based on your needs.
4
Configure and confirm
Set your desired amounts or periods and confirm. Limits take effect immediately. Limit reductions are also immediate; limit increases may have a 24-hour waiting period.
5
Need help? Talk to us
If you have trouble finding or activating any tool, our Portuguese-language support is available 24/7 via live chat or at contato@5gbe.best.
Self-Exclusion

Self-Exclusion: Important Details

Self-exclusion is the most important tool we offer. Here's how each option works:

Temporary Self-Exclusion
Suspends account access for the chosen period. Available in the following durations:
  • 24 hours — a quick break after a long session
  • 7 days — a full week's break
  • 30 days — one month away
  • 3 months — an extended break for reflection
  • 6 months — a long-term break
Permanent Self-Exclusion
Permanently closes the account. This action is irreversible. Before confirming:
  • Available balance returned via Pix in up to 3 minutes
  • Open bets are settled based on official results
  • Data retained in accordance with LGPD and legal obligations
  • New registrations with the same CPF will not be accepted

Effective immediately: Self-exclusion takes effect the moment you confirm the request. There is no waiting period. You will be logged out automatically and will not be able to log back in until the chosen period has ended.

Warning Signs

How to Identify a Gambling Problem

Recognizing the signs early is the first step toward regaining control. Be honest with yourself as you read each item below.

Betting beyond your plan
You frequently deposit more than you decided to before you started playing.
Chasing losses
After a loss, you place more bets trying to win back the money you lost in the previous round.
Losing track of time
You spend hours betting on Brasileirão, UFC, or slots without realizing how much time has passed since you started.
Hiding it from those around you
You avoid talking about betting with family or friends and feel the need to hide how much time or money you have spent gambling.
Gambling as an escape
You bet to escape problems, stress, anxiety, or sadness — using gambling as an emotional distraction.
Straining your budget
You use money set aside for bills, rent, food, or other basic needs to make deposits via Pix or boleto.
Neglecting responsibilities
Gambling starts to compete with work, studies, personal commitments, or everyday responsibilities.
Irritability when not gambling
You feel restless, irritable, or anxious when you haven't had access to the platform for a few days.
Going back even when you want to stop
You have tried to stop betting or cut back before, but haven't been able to stick with that decision for long.

If you identified three or more of these signs in your recent behavior, we strongly encourage you to use the self-exclusion or deposit limit tools available in your 5gbe account, and to seek professional support. There is nothing wrong with asking for help.

Self-Assessment

Quiz: Are You Gambling Responsibly?

Answer the questions below honestly. This is a guidance tool only and is not a substitute for professional evaluation, but it can be a useful starting point for reflection.

In the past 30 days, I bet more than I had planned to in at least one session.
I've tried to recover lost money by placing new bets in the same session or the following day.
I feel anxious or irritable when I go more than two days without logging into the platform.
I have used money set aside for other needs — rent, food, bills — to make a deposit.
I prefer not to discuss with family or friends how much I spend or how much time I spend betting.
I have tried to stop betting for a period before, but wasn't able to stick with it.

Practical Tips

Habits for a More Balanced Gaming Experience

Healthy bettors tend to follow a few simple rules. It doesn't have to be rigid — just mindful.

Set a budget before you start
Decide how much you're willing to spend before you open the platform — and treat that amount as entertainment spending, not an investment.
Set a time limit for each session
Use 5gbe's session control to get an alert after 60 minutes. A session with a set time limit is far healthier than an open-ended one.
Never chase losses
When you hit your daily limit, stop. Chasing losses to "win it back" is the most common pattern that leads to addiction.
Review your statement monthly
Use 5gbe's win and loss history to see your real numbers for the month. Being honest with yourself is the best protection.
Bet for the fun of it, not out of pressure
Watching a Brasileirão match or a UFC fight gets more exciting with a bet on the line. When it stops being fun, that is a sign something needs to change.

5gbe's Commitment to Responsible Gambling

Sports Betting exists to make watching football, following the UFC, or checking the Brasileirão odds an even more engaging experience. The 5gbe was built to deliver exactly that: quality entertainment, with transparency and genuine respect for the user. And a fundamental part of that respect is ensuring gambling stays a leisure activity — not a source of financial or emotional harm.

The responsible gaming is not a footer section on 5gbe. It is built into the product. Every control tool available — self-exclusion, deposit limit in R$, loss limit, session control, wins and losses statement — was developed because we believe an informed bettor who is in control is exactly the kind of user we want. Platforms that make it hard to access control tools or bury them in obscure menus are not looking out for their users. 5gbe took the opposite approach.

Problem gambling is real and affects a portion of the Brazilian population. It is not a weakness — it is a recognized medical condition that can affect anyone, regardless of income, education, or background. What often makes the difference between developing a problem and not is having access to the right control tools at the right time, along with a clear understanding of your own limits. That is why 5gbe provides self-exclusion with immediate effect and no red tape: when someone needs to stop, there can be no waiting period or three-step form standing in the way.

The deposit limits of 5gbe work exactly as they should. You set the cap — daily, weekly, or monthly, in BRL — and the platform will not allow that amount to be exceeded by any payment method, whether Pix, boleto bancário, credit or debit card, PicPay, Mercado Pago, or TED transfer. When you want to reduce a limit, the change takes effect immediately. When you want to increase one, there is a 24-hour waiting period — that buffer exists specifically to prevent impulsive decisions made in the heat of a betting session.

The 5gbe also keeps a complete, unfiltered history of all account activity. Winnings, losses, total deposits, withdrawals — all available in your account statement with no filters or sugar-coating. We know it's easier to keep betting when you don't look at the numbers head-on, which is why we've made that information as easy to access as possible. We recommend reviewing your statement at least once a month — not to punish yourself for losses, but to make informed decisions about how and how much you want to bet in the next period.

Access to the platform of 5gbe is strictly prohibited for anyone under 18, across all formats: Sports Betting on Brazilian football, Brasileirão Série A, Copa do Brasil, Copa Libertadores, UFC, NBB, volleyball, e-sports, and all Live Casino games, slots, and crash games. We verify age at registration and may request supporting documents at any time. If you know a minor who is using the platform, please contact our support team immediately via live chat or at contato@5gbe.best.

The policy of 5gbe also covers marketing communications: we do not send bonus offers or promotions to users who have activated self-exclusion or who are on an active responsible gambling program. Account communications (deposit confirmations, withdrawals, security) will still be sent when necessary, but any messages encouraging betting are completely suspended during these periods.

If you landed on this page because you are concerned about your relationship with gambling, you have already taken an important step. Awareness of the problem is always the first step. Use the tools that 5gbe provides, talk to people you trust and, if needed, seek professional support. There is no shame in that — there is responsibility. And 5gbe is by your side in that decision.

What 5gbe does NOT do

  • Does not send promotions or bonuses to users on self-exclusion;
  • Does not make it harder or slower to activate limits and self-exclusion;
  • Does not reactivate accounts under permanent self-exclusion;
  • Does not accept new registrations from CPFs under permanent self-exclusion;
  • Does not retain balances from users who request account closure for responsible gambling reasons;
  • Does not pressure users who request responsible gambling support to keep betting.
Need Support?

If you or someone you know needs help with problem gambling, contact our team or reach out to a specialist:

5gbe Support
24/7 live chat in Portuguese. Request immediate self-exclusion or guidance on responsible gambling.
Email
contato@5gbe.best
Subject: "Responsible Gaming"
CVV – Centro de Valorização da Vida
Call 188 or visit CVV for emotional support. Available 24 hours a day, 7 days a week.
Tools Overview
  • Temporary self-exclusion (24h to 6 months)
  • Permanent self-exclusion
  • Deposit limit (daily, weekly, monthly)
  • Loss limit per period
  • Session alerts and controls
  • Real wins and losses statement
  • Marketing block during exclusion
Related Links

FAQ – Responsible Gambling at 5gbe

Common questions about responsible gaming tools and policies

Log in to your 5gbe account, go to settings, and find the "Responsible Gambling" or "Security & Limits" section. There you will find options for temporary self-exclusion (from 24 hours to 6 months) and permanent exclusion. Select the duration, confirm the action, and the exclusion takes effect immediately — you will be logged out of your account right away. If you have trouble finding the section, our live chat support can guide you in under 2 minutes, 24 hours a day.

Temporary self-exclusion cannot be reversed before the period ends. That is a core principle of the tool: it needs to work as a real barrier, not something easily bypassed in a moment of impulse. When the period expires, your account is automatically reactivated. Permanent self-exclusion is irreversible — a new account using the same CPF will not be accepted on 5gbe.

Your available balance is returned via Pix within 3 minutes of self-exclusion being activated. Any open bets at the time of exclusion are settled normally based on the official results of the events, and any winnings are processed for withdrawal via Pix. 5gbe retains nothing when exclusion is requested for responsible gambling reasons.

You set a maximum deposit cap in R$ per day, week, or month. Once the limit is reached, no new deposits are accepted — whether via Pix, boleto bancário, credit or debit card, PicPay, Mercado Pago, or TED — until the period resets. Limit reductions take effect immediately. Requests to increase a limit have a 24-hour waiting period, specifically to prevent impulsive decisions made in the heat of a session.

No. During any self-exclusion period or while a gambling limit is active, 5gbe completely suspends all marketing communications — promotional emails, bonuses, offers, and betting notifications. You will continue to receive only essential account communications (such as withdrawal confirmations). If you receive any unsolicited marketing communication during an exclusion period, contact contato@5gbe.best immediately.

Contact our support team immediately via live chat or email at contato@5gbe.best. The account will be closed right away and any balance returned. 5gbe is a platform strictly for users aged 18 and over, and we have zero tolerance for underage use. To prevent this kind of situation, we recommend keeping your login credentials secure and talking to teenagers about the risks of online betting.

Play Responsibly on 5gbe

Football, UFC, NBB, e-sports, and much more — with Pix in 3 minutes, 24/7 support in Portuguese, and all responsible gaming tools at your fingertips. Entertainment with awareness.

Privacy and Data Protection

5gbe processes all users' personal data in compliance with Brazil's General Data Protection Law (LGPD – Law No. 13.709/2018). Please refer to our Privacy Policy and our Terms & Conditions for more details.

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